Business Informatics

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Table of Contents

1.0 Introduction        

2.0 Business Background, Organisation Strategy, Objectives and Competitive Advantage        

3.0 Business Analysis Current Process BPM diagram 1        

4.0 Social Computing, Marketing and Social Networking Strategies        

5.0 New Process BPM ICT Design (Information and communication Technology)        

6.0 Data and Knowledge Management ERD:        

7.0 E-Business and E-Commerce:        

8.0 Hardware, Software, Project Budget:        

9.0 Project Plan        

10.0 Conclusion and Recommendation        

Bibliography        

1.0 Introduction

The enclosed is a supporting document for the application for a fixed loan from the bank to enable T-Megaplex to purchase a brand new computer-based information system (CBIS) to improve business quality. The system will help in eradicating inefficient manual-based information system to improve both revenue and customer satisfaction.

This report contains evidence from third party sources such as academic journal and research papers that are credible and up to date for the professionalism of this document.

T-Megaplex is a commercial business that has been operating since 1975.  The business has a rich history of giving our customers the unsurpassed service for almost a quarter of a century, and we would like to keep it going as our moto states “T-Megaplex where you are the star”. T-Megaplex is currently operating in 5 locations across the sunny city of Gold coast and will be looking to expand to a further 10 locations in other cities such as Brisbane and Sydney. The previous owner of the T-Megaplex was an excellent business man however did not believe in the use of technology and kept everything in his head or on paper included pay rolls, regular customer names and even advertises with newspaper which is not very suitable for the 20thcentury. Unfortunately in failing to improve the system in the past 3 years the business has been declining and is failing to meet the standards of 21st century technology and customers needed to keep the business thriving and efficient.  This has led to a halt in the progression and plans of a well-loved and rated business. As stated to improve our business manual system to a more up-to date and productive system the sum of $95000 is requested as a fixed loan from the bank.