Business and Communication

Define communication and describe a face-to-face communication session between 2 people with reference to all the steps outlined in the communication model to promote effective comunication. Include all measures one shall take to ensure that the meeting place and the way the comunication takes place is ideal to assist in the understanding of all the information details. (500-1000words)

Communication is a process of transferring information from one entity to another. Information can be a lot of different things depending on the context. People sometimes view information and the medium to transfer it as one and the same. The information can be words, gestures, drawings, paintings, songs and music. The means that information can be speeches, emails, blogs, forums and also text messages, voice messages, poems, essays, books, newspapers, articles, and practically anything you can speak through, write on or draw on.

Business communication takes place in the context of people and organizations transacting business. The entities exchanging information are employees, customers, bosses, boards, stockholders, companies, departments and so forth.

The main advantage of face-to-face or direct interviews is that the researcher can adapt the questions as necessary, clarify doubt and ensure that the responses are properly understood, by repeating or rephrasing the questions. The researcher can also pick up non-verbal cues from the respondant. Any discomfort, stress and problems that the respondent experiences can be detected through frowns, nervous taping and other body language, unconsciously exhibited by any person. This would be impossible to detect in a telephone interview. So face-to-face helps the interviewee to get the desired results and help them the expression of the person to whom they are interviewing. By reading the facial expression of the respondent the interviewer can easily understand what the respondent want to tell them about anything.

The main disadvantages of face-to-face interviews are the geographically limitations they may impose on the surveys and the vast resources needed if such surveys need to be done nationally or internationally. The costs of training interviewers to minimize interviewer's biases for example differences in questioning methods, interpretation of response are also high. Another drawback is that respondents might feel uneasy about the anonymity of their responses when they interact face to face interviews.

All the best presentations, writing and the communicating you may be capable of are meaningless without use of the right medium of communication. The right medium is determined by the situational requirements in the organization, at the internal and external level in the first instance, and then at the personal level in both.

Employees will know things only through good communications with their supervisors and managers. Managers have the responsibility to