Communication Case

Communication

Lakisha Smiley

SOC/110

AUG, 25 2014

Robert Holland

Communication

“Communication is crucial to the success of health encounters” (Pre’, 2005, “Importance of Health Communication”). Communication is described as the transfer of information, thoughts or ideas to create understanding between sender and receiver. Effective communication is important in everyday life. Without effective communication, information and meaning cannot be transferred one person to another. While communicating a person must be aware of three main communication situations. First, content, which are the actual words or symbols of the message that are also known as language, these spoken words or signs must be combined to make grammatical sense. Second, refers to process, the way one delivers a message. Nonverbal communication and elements in speech are, tone of voice, look in the senders eyes, body

Language, hand gestures, and emotional state (fear, sad, angry, happy) each gesture can be detected by the receiver. Lastly, context, explains the situation or environment in which your message is delivered. Contextual clues influence the effectiveness of the message that is delivered. The basic objective of communication, between the sender and receiver is to understand the message being sent.

Intimidating, so it is imperative that all information the patient has is dissected properly and answered to their understanding. Maintain patience is also essential to effective communication with a patient. Patients can detect certain body gesture. Sometimes certain situations in the health care field might become uncomfortable. The news that you have to convey might be negative, it should be clear and concise. Regardless