Cooperative Banks

The report contains introduction to Banks, which includes past, present and future of banks and challenges for banking industry in future. Banks plays the most important role in providing various banking services. Earlier the banks were engaged in accepting and lending money. But in the recent past the scope of services provided by the banks has increased. The growing competition requires prompt and efficient services to the customers at reasonable cost. These days bank aim to provide maximum satisfaction to their customers. Next Part contains bank profile, Bank profile shows the Bank status, Mission and Vision of PUNJAB STATE CO-OPERATIVE BANK AND THE PATIALA CENTRAL CO-OPERATIVE BANK LTD. The main purpose of this Bank was to cater the rapidly developing financial services sector. The Bank mainly deals in Deposits and Loans. This part also contains the Bank profile of STATE BANK OF PATIALA, because the project is about the comparison of the customer perception of the Cooperative Bank and State Bank of Patiala. Next Chapter is about the Research Methodology, which includes justification about the topic selected, the objective of the study, Scope of the study and sources of information (primary as well as secondary). It also includes various limitations during the course of the project. Next part of this report is about the data interpretations and its findings. Next are the Recommendations, the various proposals that the Cooperative bank could apply for maintaining its position in the region and to face future challenges and the suggestions for the improvement. Then there are the limitations and the conclusion of the study.