Ethics
Autor: wong yf • April 24, 2016 • Study Guide • 356 Words (2 Pages) • 754 Views
5th December 2014:
Cho Hyun-ah, was served an unopened bag of macadamia nuts. However, Ms Cho felt that the flight attendant(Kim) should have asked is she wants and the nuts and should be served on plate and not in bag and started yelling at Kim.
Requested In-charged (Park) over, discussed SOP and failure to receive satisfactory answer during the discussion, Cho became physical towards Kim and Park and forced Park to kneel for apologies.
Things accelerated and demanded the taxiing plane to return to gate and force Park to leave the aircraft.
Resulting 20mins delay for flight take-off.
7th December 2014:
News reported on the incident.
Response from Korean Air:
Stating that Ms Cho doubt their capability to perform proper procedures on flight, thus, removed Park from flight.
9th December 2014:
Cho resigned.
12th December 2014:
Officially apologized by Ms Cho and the Chairman
13th December 2014:
Park described being insulted and shamed by Cho, who order him removed and then being asked to lie about the incident to investigator.
16th December 2014:
South Korean transport ministry announced that Korean Air will face sanctions in attempt to cover up the case of Ms Cho.
30th December 2014:
Arrest warrant for Ms Cho
7th
...