Hansen Resturant

EXECUTIVE SUMMARY

Hansen’s Hideaway found1952 was a family-owned business located on the Athabasca River in Jasper, Alberta. The town benefited from the fact that each season attracted vacationers. Winter visitors came for downhill skiing, snowboarding, ice fishing and ice skating. Spring featured river rafting, and summer boasted freshwater fishing, biking, hiking and trail running. Fall brought hikers, mountain bikers and leaf-peepers. Wildlife and nature were enjoyed year-round.

Dean Hansen, and his wife, Kathryn, were returning to take over management of the operation on 2015. Kathryn was especially interested in the farm-to-table movement and planned to feature locally grown and raised food. For many years, the restaurant had served only hearty breakfasts and homemade baked goods. Dean and Kathryn had recommended adding lunch service. Kathryn had developed the menu. New suppliers and purchasing relationships, a kitchen remodel, and additional staff were required. Although there had been some early glitches, the lunchtime service brought in new customers. It was now well established and generated additional profit for the family business. In 2015,when Dean and Kathryn moved to Jasper to take over general management They decided to add dinner service with better margins on dinner selections and higher-end wine and liquor. They believed that the biggest potential area of increased profitability was the restaurant.

Kathryn was supposed to perform a make and buy analysis on the most important issue in the kitchen which was Meat and particularly beef. Kathryn suggested a flexible menu considering important criteria such as ,Beef Quality, Food Safety, Meat suppliers, Ordering and receiving process and the meat fabrication Process.

In the other side Kathryn’s make options included fabricating from: (a) whole carcasses, (b) sides of beef, (c) fore- and hindquarters, (d) primal cuts, (e) subprimal cuts or (f) steak-ready cuts.

Also she had a Buy option for Portion Cuts. My recommendation for Kathryn was to start with Buy option and garadually move toward makes option. Her goal would be Option B, Sides of Beef after 27 months

Table of contents

Issue identification 2

Environmental and root case analysis 4

Alternatives and/or options 10

Recommendation(s) 14

Implementations 15

Monitor and control 16

Issue identification

Kathryn had previously