Human Resource Management

Introduction

Objective:

• To improve the knowledge, skills & attitude of the employees.
• Providing training to the mid level & entry level of employees.
• Providing training programs through-out the year.
• Formal  evaluation process  after successfully completing the training programs to help employees  build-up their carriers perfectly
• To make employees much more effective &  efficient  in their own job sectors within the organization

Limitations:

• Short-time training programs.
• Lack of compensation for trainees.
• Lack of foreign training programs for lack of HR activities in Bangladesh.
• Use of local trainers in all the training programs for not having the HR expertise or HR practices in Bangladesh according to the international standard.
• No real limit of maximum number of training programs to be attended by an employee to make the training program more competitive.

Findings and Analysis

1. The number of employees are 1670
2. The number of employees in HR department  are 15
3. There are two members or employees who are managing the training and development function.
4. The trainings are conducted for  two or three days
5. Training programs are quite evenly spread
6. 60% of total trainings is conducted by in-house specialists
7.  The Training and Development function produces training manulas when conducting in-house training
8. 30% of trainings is conducted by (local) external trainers or training organizations
9. 10% of trainings is conducted in foreign countries. It seems to be low percentage of foreign training
10. The Trust Bank Ltd. provides financial assistance to employees undergo long term program such as MBA, ACCA etc
11. The bank has corporate agreement with training providers
12. Trainings are mostly directed to mid level & entry level employees
13. MTOs are generally trained for one year
14. On an average, an employee is provided four or five times training in a year
15. Trainings are mostly provided at the group level
16. There is no limit regarding the maximum number of training an employee can attend in a given period
17. The annual training budget is a private issue for the organization. So that’s why they did not provide the information related to the annual budget for their training & development program
18. The T&D department do carry out training need analysis (TNA) or employee skill gap identification activity before organizing training programs
19. The HR department do maintain quarterly training calendars
20. The employees of the bank are formally evaluated or appraised following the completion of trainings.
21. They act as a leader or trainer in a formal way when they get trained or they used to share their thoughts or what they have experienced & learned during their training to the employees of their relevant department.
22. Once an employee comes back from training he or she formally engage with others to share the new learning or knowledge through presentation & training report
23. 40% of trainings is focused towards technical aspects
24. 20% of trainings is focused towards personal skill development
25. Successful completion of training influences an employee`s promotion decision
26. Successful completion of training does not influence an employee`s compensation package
27. The employees of the bank are generally use to have trainings through-out one`s carrier
28. Trainings are mostly initiated by HR department

Conclusion

The training & development programs of the Trust Bank Ltd. are directed by the HR department of the organization. The training programs are quite effectively done throughout the whole year for making their mid & entry level employee more efficient & effective in a practical & logical manner to help them cope up with their work-environment quite easily. Each of the training programs is given equal importance. The training is provided at group level. When the employees complete their trainings they tend to share their knowledge & experience with others to help them too. These programs also help an employee to get promotion within the organization.