Kaizen Case

Kaizen is a Japanese word that stands for change for the good, also known as continuous improvement. When applied to a job or in the workforce it means making small or incremental changes as one seeks for perfection. Deming discussed this concept throughout his fourteen point model with point five which was continuously improve product, quality and service. This concept, which is widely known as kaizen, is the backbone of the point and ties all of the other thirteen points together. This one simple point can be related to the rest of the points because it is the concept of always improving in a precise, calculated and gradual manner.

The idea of Kaizen is simple in its nature, always improving on what the current project to maximize gains. These improvements consist of increasing profit, reducing cost, and boosting quality, amplifying service, creating more customers, accomplishing and executing the mission statement, adhering to the core values and improving efficiency. It is a process that is based on improving quality through many small steps that eventually will lead to improving the process, product or service. (The Idea of Kaizen) The principle of Kaizen is based on discipline, discipline of continuously improving and the discipline of recording the changes and analyzing the improvements. Many companies fail to do this because continuous improvement is a lengthy process and results are not always immediate. It represents small improvements as a result of ongoing efforts by the company.

Management plays a big role in Kaizen because they are the ones that have to implement it and get all of the employees on board since it is a process that is made up of all employees