Letter Format

Collection Letter

1. Thank you for using our _______serves.

2. We noticed that (situation). Please be reminded that your payment has not reached us. Please ring our Accounts Department at ______to re-arrange the payment method.

3. However, if you have already made payment to us by the time you receive this letter, then please accept our thanks for settling the bill and take no notice of this letter.

4. We look forward to doing further business with you and we would be grateful if you would settle above sum as soon as possible.

_____________________________________________________________________

3. Please be sure that if we do not receive your payment within this week , we would have no choice but to put your case in the hands of our legal department.

4. If you have any problems , please feel free to contact me at _______ . We wait your payment now, please pay settle above sum as soon as possible.

Complaint Letter

1. On (date), I brought (things) at……..

2. Unfortunately, your product has not performed well because (reason) . I am disappointed because (reason).

3. To resolve the problem , l would appreciate your refund of money.

Enclosed are copies of receipts of the instant.

4. I look forward to you reply and a resolution to my problem , and will wait until (date) before within this matter to the consumer council.

Please contact me at the above address or by phone at ________.

Adjustment Letters

1. I refer to your letter of date