Personal and Professional Development for Business

UNIVERSITY OF CENTRAL LANCASHIRE,

LONDON SCHOOL OF BUSINESS AND FINANCE

FIRST NAME: Dilyara

SURNAME: Yussupova

ID NUMBER: A4056048

                MODULE: Personal and Professional Development for Business (BU3033)

       TEACHER’S NAME: MICHAEL DAWSON

SUBMISSION DATE: 14th of December 2014

ASSESSMENT TASK: You are a new entrant graduate trainee at the Home Office, working in the HR team.   The Home Office is the UK government department responsible for policy on immigration, counter-terrorism, the police, drugs and related science and research.  It is equivalent to what is often called the ministry of the interior in other countries.  The results of the department’s annual staff survey have just been compiled by the statistics team and your manager has now asked you to look through the material (at Annex 1) and prepare a short report that could go to the next meeting of the Home Office’s senior management board.   The report needs to summarise the main findings, especially any issues that the board might identify as causes for concern (or for congratulation).  Your manager has asked you to use a standard format for the report, with a short introduction, a main section and a short conclusons/recommendations section.  

REPORT TO THE SENIOR MANAGEMENT BOARD ON THE HOME OFFICE STAFF SURVEY, 2012

Introduction

The purpose of this report is to summarise the main findings of the most recent staff survey carried out in 2012, and based on that to indicate whether there are any causes for concerns or compliments. The department's annual staff survey shows the engagement index among employees as well as the main drivers of engagement.

The response rate of the annual survey is 47% or 13,236 people.

              Overall engagement

The employees engagement index shows the average level of engagement among employees and ranges them from 0 till 100. Overall, engagement index is very low (49%), comparing with the median for the whole Civil Service People Survey (58%) and the highest performing departments (62%). Staff engagement score has not unchanged from the previous year. Based on the table (Annex1), there is a very low percentage of speaking positively about the Home Office (31%), being emotionally attached and committed to it (36%) as well as being motivated enough to do best for it (28%).

Among all three elements of engagement (Annex 1), motivation to do one's best has scored lowest percentage (28%), which means staff do not claim that Home Office inspire them to perform at their best level, it can be stated that score has not been changed in comparison with the previous year and less than the median for the Civil Service by 10%.

 Second element of engagement (Annex 1), emotional attachment and commitment of employees, showed no better results and indicates that only 36% people has a strong personal attachment towards Home Office, which is at the same level as on previous year. Moreover, emotional attachment score is less than the median for the Civil Service by 9%, not in the favor of Home Office.