Reference Letter

This example business report presents the essentials that every business report should include. This particular report is divided into the following sections:

• Introduction

• Procedure

• Findings

• Conclusions and Recommendations. Reports always have a conclusion. This may be a simple conclusion, or it may be followed up with recommendations, if that has been requested. The sample below contains a recommendations section.

Sample Report

Report on Employee Benefit Satisfaction

Introduction

Margaret Anderson, Director of Personnel requested this report be prepared for the Board of Directors on employee benefits satisfaction and recommendations for future action.

Procedure

A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:

1. Overall satisfaction with our current benefits package

2. Problems encountered when dealing with the personnel department

3. Suggestions for the improvement of communication policies

4. Problems encountered when dealing with our Health Maintenance Organization (HMO.)

Findings

1. Employees were generally satisfied with the current benefits package.

2. Some problems were encountered when requesting vacation due to what is perceived as long approval waiting periods.

3. Older employees repeatedly had problems with HMO prescription drugs procedures.

4. Employees between the ages of 22 and 30 report few problems with HMO.

5. Most employees complain about the lack of dental insurance in our benefits package.

6. The most common suggestion for improvement was for the ability to process benefits requests online.

Conclusions

1. Older employees, those over 50, are having serious problems with our HMO's ability to provide prescription drugs.

2. Our benefits request system needs to be revised as most complaints concerning