Stc Analysis

Table of Contents

Executive summary 3

STC’s background4

STC’s Vision/mission/organization goals4

Current Strategies4

SWOT Analysis

Internal Analysis (Strengths & Weaknesses) 

External Analysis (Opportunities & Threats)

Environmental Analysis (PESTLE Analysis) 1

                                            Political analysis

                                            Economic analysis

                                            Social analysis

                                            Technological analysis

                                             Legal

                                             Environmental

Conclusion5

Executive Summery

STC values its connection with its vendor/collaborators and is always working on improving and developing this relationship with the target of maximizing its efficiency and effectiveness. Reaching that will increase the benefits and advantages obtained by both sides and will reflect positively on developing and improving the products and services Saudi Telecom Company provides to its customers.

The Vendor Relationship Management System (VRMS) is a step forward in that direction. It dictates the foundation for strong and transparent relationship built on vendors' good performance and efficient communication channels. It is the tool and method for linking the distances between STC and its Vendors/collaborators.

Company’s Background

Many companies in Saudi Arabia provide telecom service, And Saudi Telecom Company (STC) is one of the largest company in the middle east that provides a verity of services the help customers communication.

 It was established in Riyadh by Dr. Khaled Hussain Biyari (CEO) in 1998. STC serve a number of functional units and four main business units centered around the main sections of the company’s clients and they are Private sector service, Residential service, Business service and Vector sector and operators. It has a network of business and investment company in many countries in the Persian Gulf, Asia, and Africa. where the company located In Kuwait, India, Indonesia, Malaysia, Turkey, South Africa and Bahrain. The statistics in 2016 shows that STC has 17000 employees, more than 27 million subscribers, and Revenue 13.6 billion.