What Were Baker's Objectives and Motives for Calling the Interview?

What were Baker's objectives and motives for calling the interview? (Stated and Unstated)

As stated in the case "The Road to Hell", John Baker had an explicit motive for calling the interview with Matthew Rennalls and a specific objective. It had been made quite clear to Baker that one of his most important tasks would be the "grooming" of Rennalls as his successor. Considering Baker was promoted to Production Manager of Keso Mining Corporation near Winnipeg, he was parting from his role as Chief Engineer of the Caribbean Bauxite Company of Barracania in the West Indies. Therefore, it was Baker's responsibility to prepare Rennalls to successfully take over the position of Chief Engineer. During this interview, Baker would assess whether he had fulfilled his expectations of grooming Rennalls and additionally was faced with the objective of encouraging Rennalls to face the challenge of this new job.

On a more subtle level, Baker wanted to personally attest whether he had performed his duties of effectively shaping Rennalls into this new position. It is most likely a matter of pride and self-achievement for Baker to witness and confirm Rennalls' readiness for this position as Chief Engineer. Additionally, as an alternate objective, Baker was hoping to "break through" Rennalls and address his racial consciousness by providing constructive criticism.

Describe cultural characteristics and personalities of Baker and Rennalls. (Based on COI)

Baker (English – European) Rennalls (Barracanian – Caribbean)

- Direct and straight to the point

- Low context

- Confrontational

- More formal

- Equality in power

- More aggressive - More relaxed

- Less competitive

- Subtle

- Less formal

- Respectful of professional ranks

- Somewhat of a small complex

Culture is largely invisible and is the aspect of the global context that is most often overlooked (Thomas and Inkson 9). Different cultural characteristics and personalities may lead to cross-cultural conflicts in the work environment and on the personal level. A lack of awareness of differing cultures and expecting similar behaviors from everyone is unfair and most frequently leads to confrontational situations (11).

As seen in the table above, Baker, originating from England, and Rennalls from the West Indies, have different personalities and traits. They are both culturally distinct and have different work behaviors