Word Barriers

Word Barriers

Axia College of University of Phoenix

XCOM 200

October 6, 2013

One word barrier in this instant message conversation is a lack of clarity (explanation becomes obscure and the aim of the communication is lost on the listener). During the instant messaging Brian is treating Karen disrespectfully and impersonally, stating there is something more important than she is at the present time. This is cruel, and only escalates the problem. He could have avoided hostility and hurt feelings by honestly texting the truth and he was sorry, she is important, but he cannot argue with the boss, or cannot not finish the work, whatever the situation might be. It is a gentler and kinder way, and it might have settled things in a more pleasant and understanding position on Karen’s part. For example, Brian’s instant messages “Hey, what’s up? BTW, I’m running late, I’ll be there soon, just order me a sandwich, I got held up at the office.” With this statement, considering the rest of the conversation that happens, he is giving Karen a false sense of security or anticipation, that everything is going to be fine, he will be there shortly, which does not happen. Also texting in capital letters as he did, gives the impression of anger or yelling when people text. This just adds to the already building animosity of this conversation.

When Karen texts him again, angry and attacking him, again he is unclear, “Hey I can’t go, I’m really sorry Karen, I have to finish this stuff.” Again in capital letters this just escalates the hostility of the instant message for both parties. It also tells Karen he has not been truthful with her in the ongoing messages.

Allness also is part of this conversation (using conversation, making false, unqualified