Analysing Performance Management in Ri Trinidad

Arthur Lok Jack Graduate School of Business,

The University of the West Indies

Name of Programme: IMBA

Cohort: 62

Course: IMBA 6157 Contemporary Human Resource Management Systems

Academic Year: 2018/2019

Trimester: 4 – Sept. to Dec 2018

Lecturer: Dr. Jan Sookram

Title of Paper: Analysing Performance Management in RI Trinidad

Name of Student: Amrika Bandoo                                         Student ID #: 05700049

Student Accountability Statement

1. I hereby certify that I am the author of this assignment and that all materials from reference sources have been properly acknowledged.

2. I certify that this is my own work (individual assignment) or the work of the group (team assignment)

3. I understand what plagiarism is and what penalties may be imposed on students found guilty of plagiarism.

4. I certify that this paper contains no plagiarized material.

5. I certify that this paper has not previously been submitted either in its entirety or in part within the UWI-ALJGSB / UWI system or to any other educational institution.

6. In the case of group work, I certify that each member of the group (as identified above) has contributed to the assignment.

Contents

INTRODUCTION        3

RATIONALE FOR THE PROJECT        6

PROBLEM STATEMENT        7

CORE QUESTION        7

OBJECTIVES TO BE ACHIEVED        7

SCOPE        7

LITERATURE REVIEW:        8

RESEARCH METHODOLOGY        13

ETHICS        13

RESULTS -DATA ANALYSIS - DISCUSSION        14

RECOMMENDATIONS        27

CONCLUSION        28

LIMITATIONS TO STUDY        29

REFERENCES        30

APPENDICES        31

INTRODUCTION

Company Background:

RI Trinidad Limited is a Pest Control and Hygiene services company operating in Trinidad for over 50 years. RI is an international publicly owned company that operates globally with its head office being based in the United Kingdom. The company has grown to become one the most established, well known and trusted service provider in the country.