Chapter Analysis

Brief overview of the chapter outlines:

Chapter 1 (Introduction to OM) : It introduces the individuals with operational management. This chapter summarizes the entire functions and the components of OM which are described in details in the later chapters.

Chapter 2 (Competitiveness, Strategy and Productivity): The competitive advantages in operation over the competitors, production strategy, and details about productivity are discussed in this chapter. The strategies and policies for which a equilibrium is created between input and output are included in the discussion.

Chapter 3 (Forecasting): One of the most important aspects of operational activity is forecasting. It is the structural and analyzed quantitative prediction of the amount of raw materials to store and supply in alignment with the demand in market. Forecasting on the sales and managing to produce the required amount in future is the main purpose of the chapter.

Chapter 4 (Product and Service design): Product itself and the design of the service is the most important aspect of operational management. Thus designing the product and service in the proper way is utmost necessary. Detailed observation about product and service design is discussed in the chapter.

Chapter 5 (Capacity Planning): Capacity of the facility of production is also another important function of operation. The process of planning to allocate space and production according to capacity is discussed in the chapter.

Chapter 6 (Facility Layout): Various types of production require various types of layout. This chapter discusses on which type of facility of production to choose so that maximum efficiency is insured.

Chapter 11 (Supply Chain Management): Every operational/production facility requires supply of raw materials. But due to improper planning sometimes excess of raw materials is purchased and sometimes