Ksao's Case

Business 295 Assignment One

View the HR Role Models video (approximately 10 minutes length).  The video link is located in the “Videos” tab (button) in Blackboard.

Submit answers (in Blackboard) to the following questions no later than 11:59 pm Monday, September 7:

The video identifies several key knowledge, skills, abilities, and other attributes (ksao's) necessary for us to be strategic business partners and exercise HR leadership.

Please list the (ksao's) you were able to identify in the video

What are your two (2) primary “takeaways” from the video? 

KSAO’s

1. One must understand the business they are working for, such as: being able to speak the “language” of the business, spending time in all areas of the business to be able to relate to each position and each “level” of worker. This will allow the HRM to be better “in tune” with all positions of the business model and, in turn, allow them to add value to the business. A good HRM will be experienced in many facets of business, such as: management, customer service, sales, and any other area that will make them better understand the complete business model of their company.
2. Always practicing good business ethics and making sure you are up to date on all labor laws and employee training.
3. A HRM must possess good leadership skills and be a strategic business partner. Knowing when to question ideas and how to back your questions with fact based knowledge. This means that a HRM must be an independent thinker.
4. Know what kind of talent the business needs/desires and helping business leaders to understand that, as well.
5. Possessing the knowledge to create a strategy that aligns the people, processes, and systems of the business. Providing numbers to business managers that align with the core business strategy.
6. An experienced HRM will be willing to get out of their “comfort zone” and experience the entire business while playing to the strengths to possibly improve each position.

My two primary “takeaways” from the video are:

1. An excellent Human Resources Manager is not just a Human Resources Manger. The position is so much larger than hiring, labor laws, and drug tests. A good HRM must wear many hats and possess knowledge of the entire business model and process in order to gainfully contribute to their company.
2. A good HRM has a responsibility to take the strategy of the business and put that into play to make the business profitable and assure that all employees are doing their part to achieve the goals of the business strategy.
3. Basically, an ideal HRM has an obligation, to the managers and the employees, to make the business model run like a “well oiled machine”.