Management

Quality and effective management and indeed leadership of teams to achieve organisation goals and objectives it essential, as can be demonstrated by several pieces of current management theory. The first that i will be considering is the EQFM Excellence Model. The model recognises that processes are the means by which an organisation helps release the talents of its staff to produce results. These are the “enablers” that produce the “results”; hence customer, people and society results are achieved through leadership which drives policy and strategy, people, partnership and resources and processes which leads to excellence in key performance results. The relationship is shown diagrammatically below:

The EFQM Excellence Model can be used by organisations to achieve excellence and sustain outstanding levels of performance that meet or exceed the expectations. The model allows people to understand the cause and effect relationships between what their organisation does and the results it achieves.

The next management theory that i will consider is the Belbin Team Architecture. Within any successful team there are members of the team that can perform several roles comfortably and some roles not at all, having clearly defined responsibilities for each member is paramount to a team’s success. Belbin has identified nine different behaviour types that individuals display in the work place; we call these the nine Team Roles. Each role has associated behavioural and interpersonal strengths, there are also characteristic weaknesses of each role the “allowable” weaknesses as for any behavioural weakness, these are areas to be aware of and potentially improve.