Benchmarking Case

Select one topic from the list below and prepare a research report on your chosen topic outlining how you would carry out the research.

Please read carefully the assignment's instruction and guidance, the assessment criteria, and the notes on the assignment preparation.

List of the Assignment Topics

1. Mergers and acquisitions are important business/management activities in market economies. Suppose you wish to carry out an investigation into causes and consequences of these activities with a view to focus on a particular research question of interest. For this purpose you are asked to prepare a report outlining and justifying fully how you intend to carry out this investigation.

2. Provision of high quality customer service is considered to be crucially important for private and/or public sector organisations.

Suppose you wish to investigate the ways in which the quality of customer's service /care provided by a private /public organisation/firm can be improved. For this purpose you are asked to prepare an academic research report outlining and fully justifying how you intend to carry out this investigation.

3. It is believed that employee's job satisfaction and motivation significantly impact on organisation performance and efficiency.

Suppose you wish to investigate the ways in which employee's motivation can be improved to enhance organisation‘s performance (private/public organisation). For this purpose you are asked to prepare a research report outlining and fully justifying how you intend to carry out this investigation.

4. Retailing is rapidly becoming an international industry. A key topic in international retailing is foreign market entry strategies and operations. Suppose you wish to carry out research in this area with the view to arriving at a research question for a detailed investigation. For this purpose you are asked to prepare a research report outlining and fully justifying how you intend to carry out to carry out this investigation.

5. Foreign Direct Investment (FDI) is an important global activities .It is mainly carried out by the multinational companies to enhance competitive advantage and performance. Suppose you wish to carry out research in this area with the view to arriving at a research question for a detailed investigation. For this purpose you are asked to prepare a research report outlining and fully justifying how you intend to carry out this investigation.

6. Suppose you were asked to investigate the role of global leadership skills in multinational organisations. Prepare a research report outlining how you would carry out this investigation and fully justifying the approach you take.

Instruction