Effective Communication in Health Care

Effective Communication in Health Care

Effective communication plays a major part in meeting objectives and goals. If an organization is to succeed it must have good communication within the organization as well as with outside sources. According to Maxwell (2010), oftentimes employees communicate; however, there is no connection. This paper will give insight into communication and connections in health care both effectively and ineffectively, some barriers, technology use, and mean of increasing communication. Communication involves both formal and informal communication, taking various paths in passing information from the top, to the bottom, and crossways the network of the organization. The purpose of communication is solely to improve customer dealings, heighten the organizations competitiveness, and increase employee satisfaction and to build knowledge among employees of the organization.

Techniques that have been most effective for sharing information and ideas both within and outside include an open line of communication that is appropriate, thorough, and precise to keep the organization functioning while heightening its capital returns. In the past the communications between top management, middle management, team leaders, and employees always have been informal. Top management would go into close sessions to discuss issues and concerns where top management would make the decisions. These decisions are passing down from top to middle to team leaders to employees. Employees would never obtain the privilege of formerly meeting the people at the top. Knowledge of which administrative top management is would come from talk among employees around the organization. Concerning idea sharing, conducting an SWOT analysis is one way of learning about ideas that everyone has.

According to Sands (2008), during the SWOT analysis one person does the writing whereas the other employees speak of strengths, weaknesses, objectives, and threats to the company. Before conducting an SWOT analysis, the person(s) making the decisions must determine if the goals are reachable, before an objective is sought; thereafter the SWOT analysis begins. The analysis begins with strengths that include characteristics of the organization and what advantages is carries over other organization of the same type. Weaknesses also known as limitations, list the disadvantages of the organizations. The list of opportunities, both internal and external, uncovers any changes that can take place to make the organization grow and increase profits. Last is the threats, these consist of internal and external elements that can put the organization in jeopardy in the event they are to happen. Today many cultures and ethnicity are mixing in the workforce. Installing a language line in business would increase communication among employees and customers. Many times the communication line is broken because neither