The Meaning of Relationship

The meaning of relationship

In addition to management skills, the hotel manager who is a commercial relationship with customers is essential. It must demonstrate a high availability and a large capacity for work. Autonomous, organized, at least bilingual, he knows how to show authority.

Knowledge of employment law

It must have skills in personnel management and learn to identify the person who among its employees, may assist him effectively. Concepts in regulation and labor law are now essential to monitor the developments of European and international law.

Respect for the environment

Finally, it must also take into account issues related to the management of waste, saving water, electricity, heating in the hotel. It also shows attention to the safety of its crew and customers. Finally, as an ambassador, he represents and conveys the image of the institution and its brand in France and abroad.

Specializing in a large hotel

In a large hotel, every staff has a specific function. So the director is assisted by heads of specialized services: Front Office Manager, Director of accommodation, head housekeeper.

Manager, a string

Director of a unit hotel chain, is a manager who applies predefined by the hotel group in furniture and presentation rooms, recruitment standards. That said, it has, like his team, some initiative margin management, management and marketing.

In all cases, the hotel manager is responsible for the development of the activity of the establishment. It promotes by publishing information leaflets, attending French and foreign trade shows, working with tourism offices ...

Skills

Hotel Management

Owner of a small hotel, the director must be versatile: reservation