Century Paper and Board Mill Lahore

Conflict Resolution & Negotiation[pic 1]

Project on Century paper and board Mill Lahore

[pic 2]

Group No. 04

Group Members:

Mustafa Masood 12-4913

Usman Ahmad    12-4984

Fahad Arshad      12-4907

Ahsan Farooq      12-4961

Ali Rafique           12-4960

-

Section: BBA-A

Submitted To: Mr. Raffat Iqbal

Date of Submission: 9th May, 2015

Acknowledgments[pic 3]

Firstly, we would like to thank Allah Almighty for giving us time, opportunity and the energy for the completion of this project within the prescribed time.

We are highly obliged to Mr. Raffat Iqbal for his kind guidance throughout the course .His assistance and moral support has helped us in understanding the concepts of Conflict Management & Negotiation and has instilled in us fervor, enthusiasm and vigor.

We would also like to thank the Human Resource Manager for providing us with all the necessary information and knowledge necessary in the formulation of this report and taking out time from her busy schedule for us.

We are also thankful to our families and friends who supported us even at odd timings to complete our project.

Executive Summary[pic 4]

Owing to the paradigm shift in the global business environment, the organizations in Pakistan are becoming more and more challenging and dynamic. For the new entrants and also for the existing multinational giants and other companies which are contributing towards Pakistan’s economy, it is a big necessity to have such management practices which are not only dynamic but also are flexible enough that they can easily adopt any change in them without having any resistance and conflicts from the employees. If you are successful in managing change without having conflicts from the employees, or in other words, it is more likely to say here that if you possess the best conflict resolution processes only then you will not only be able to generate huge profits and returns but also you will keep up comfortably with the pacing world. To carry out this project, we decided to choose Century paper and board Mill, Lahore which has fine management practices and conflict resolution processes among the companies operating in Pakistan.

Century paper and board Mill is one of the well- reputed names in the paper industry of Pakistan. Century paper and board Group is not a new name in the corporate arena& it has a huge background. Century Paper & Board Mills Limited (CPBM), established in 1984, is Flagship Company of the Lakson Group of Companies – Pakistan. The Company started commercial production in 1990 and established its name as major producer of quality Packaging boards in the country. It has attained a position of Market Leader in Packaging Boards in particular and is considered as most Preferred Supplier to Printing and Packaging Industry. The report starts off with an introduction about the company, followed by the issue which is basically the conflict management process of the company with a union which negotiates agreements with the management for improving wages and benefits and other terms and conditions of employment of the union members (workers). This is followed by a standard model of some concepts in conflict resolution, data analysis with respect to the company, SWOT analysis of the company and ends with a general conclusion and recommendations.