Management Information Systems

Chapter 1

Managing the Digital Word

This chapter gives an overview about information system evolution with megatrends in information age and ethics impact the information system regarding information privacy.

The five megatrends that business managers need to manage and understand in the information age are

• Mobile Computing-brought difficulties and opportunities from other sources to the mangers in real time
• Social Media- Media—Social media is a part of everyday life with Facebook providing personal exchanges of photos and communications,
• Consumerization of IT -numerous technological innovations are initially presented by the purchaser commercial center and afterward by associations. Representatives today are utilizing customer gadgets more in their employments.
• Cloud computing- Web advancements empower utilizing the Internet as a stage for applications and information. The enormous preferred standpoint is that availability can be wherever you have network rather than at a particular PC area
• Big data- It refers to an organizations ability to accumulate a vast amount of data (internal and external), organize it, and retrieve it to make more informed decisions

Numerous organizations where economies are driving towards globalization are will undoubtedly pick up an upper hand by cutting their costs, improving proficiency, and extraordinary client administration. On the off chance that you are searching for a single word answer off shore development or outsourcing is your door to achievement. Outsourcing business mainly IT has ended up being an incredible accomplishment for some organizations around the world. Globalization is compelling a considerable measure of organization's to continually enhance their aggressive edge. Outsourcing will lessen your interior expenses while permitting your organization to concentrate on its center abilities.

Chapter 2

Gaining Competitive Advantage Through Information Systems 

This chapter provides and overview of how information system can be utilized by valuing the information and following business models in an organization for various decision making in different levels. There are 3 level of organizational decision making levels

• Executive/Strategic Level - In this level, the managers focus on the long-term strategic decisions such as deciding on the kind of products to manufacture and on choosing the specific geographical locations where they intend to build a strong customer base. These objectives set by the executive level managers are anticipated to be accomplished by the organization at least a year or more often 5 years into the future. The managers in this level spend most of their time in making decisions involving various strategic plans. These top level managers have decision power over managers in the managerial level

• Managerial/Tactic Level- In this level the functional managers from marketing, finance, HR, IT and other divisions focus on monitoring and controlling operational level tasks and reporting the data to executive level managers. Their main responsibility would be to effectively utilize and deploy organizational resources to achieve the objectives of the organization. This could be achieved in setting up metrics namely Key Performance Indicators (KPI’s) that contribute to assessing progress in achieving a certain goal of the organization.
• Operational Level- This level is also called as first level management. Here, the managers are directly responsible for the employees. The manager takes care of the day-to day processes and the interactions with customer towards delivering end product to the customer. The information systems are designed to automate the daily repetitive tasks by developing certain tools. The operational managers plan and take decisions in the areas such as inventory, scheduling and budgeting. These managers would be entrusted in meeting certain targets (For example: sales) towards the objectives set by the managerial level.

Successful application of innovative technologies and systems are often difficult because of the lack of understanding of the need for the technological change. he advantages gained from innovative information systems could be limited in the sense that, in most cases, these systems are often bought from third party vendors who sell to multiple companies within the same organization by maintaining value chain and gaining competitive advantage which keeps them more productive

Chapter 3

Managing the Information Systems Infrastructure and Services

This chapter provides an overview of infrastructures followed by organizations and issues for maintaining and managing the information by following the current market trends