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Accountability Framework System

Autor:   •  March 30, 2015  •  Business Plan  •  854 Words (4 Pages)  •  1,073 Views

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Accountability Framework System

Strategic Implementation

Presented to:

Alfred Seaman

Presented by:

Jeremy Bonifacio

Casey Contreras

Rachel Mangilit

Grace Celine Lafuente

2/27/2013


Vision Statement

  • To be the socially responsible leader of top quality athletic shoes.

Key Success Factors

We achieve our Vision through these factors:

  1. Customer Driven - we are committed in serving our customers by:
  • Providing excellent customer service through delivery of products on time and offering comfortable designed shoes.
  • Recognizing diverse needs that relates to our customers/consumers/public interests.
  • Meeting customer’s demands by producing enough supply.
  • Taking into account of the company’s actions on communities.
  • Establishing company policies for charitable contributions and community engagement.
  1. Product Quality Excellence - we achieve product excellence by:
  • Monitoring the quality of our products continuously.
  • Developing reliable and responsible products.
  • Implementing “green” materials and providing environmentally preferred product lines.
  • Ensuring customer’s health and safety by supporting for certified products.
  • Marketing only legal and honest product claims.
  1. Financially Responsible - we manage our financial resources by:
  • Effectively managing our board--approved budget.
  • Providing and meeting standards for workplace, societal, and environmental performances.
  • Planning proactively for future financial commitments.
  • Taking ownership for the effective use of green resources.
  • Supporting the communities and environment through developing creative approaches to successful fund.
  1. Innovative Approaches - we achieve excellence by:
  • Creating the best athletic shoes through quality improvement.
  • Being receptive to new ideas and methods of achieving our goals.
  • Working towards energy and water efficiency.
  • Utilizing the most current environment-friendly technology and equipment.
  • Capitalizing on new market trends and innovation opportunities.
  1. Employee Engagement - we value our employees by:
  • Maintaining a safe and healthy working environment.
  • Regularly communicating with employees about the company’s progress
  • Valuing employees’ ideas and opinions
  • Building a diverse workforce.
  • Implementing legal labour practices and corporate policies.

Values

  • Respect – to be recognized as a reputable company based on overall performance and goodwill to society.
  • Accountability – to inspire confidence to customers by using our good quality athletic shoes.
  • Socially Responsible – to lead a sustainable corporation and be responsible to stakeholders.
  • Innovation – to fuel a green technology and maintain diversity for growth.
  • Teamwork – to collaborate with employees and achieve best performance.

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Balanced Scorecard

Success Factors

Goals

Measures

Customer Driven

  • Understand customer’s needs
  • Develop new products
  • Provide enough supply that meets customer demands
  • Percent of sales from new products
  • On time product delivery
  • Percent of rejects over good products
  • Number of new customers

Product Quality Excellence

  • Produce durable and long-lasting products
  • Be the considered “top” firm
  • Low product returns

  • Customer feedback
  • Customer loyalty
  • Dollar ($) spend on cause-related marketing
  • Customer satisfaction rates

Financially Responsible

  • Increase profits
  • Maintain company budget
  • Increase market share
  • Cash flows
  • Net sales
  • ROE and ROI
  • Market share

Innovative Approach

  • Produce new, creative and unique designs
  • Leader of technology
  • Green innovation and community support
  • Labour efficiency (decreased work time hours)
  • Quantity of resources saved
  • Manufacturing cycle efficiency
  • Set-up time

Employee Engagement

  • Constantly engage employees
  • Employee satisfaction
  • Contributions to employees (benefits and bonuses)
  • Quality of products
  • Number of promotions
  • Employee turnover
  • Performance appraisal

Role Maps

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  1. Board of Directors
  • Monitor management activities in the corporation internally and externally.
  • Supervise, influence and evaluate top management’s decisions and actions.
  • Establish strategic goals and overall direction.
  1. Co-managers
  • Oversee operations and major functions of the company.
  • Prepare and authorize annual budgets with regards to compensation, advertising, research and development, corporate social responsibility, etc.
  • Monitor company’s progress and development.
  1. Personnel and Labours Relation/Human Resource
  • Plan human resources, recruit new people and give a proper training.
  • Manage employee performances to achieve company’s goals by giving feedbacks and developments.
  • Prepare employee compensations and benefits as well as related payroll reports.
  1. Manufacturing/ Production
  • Research latest trends and customer preference
  • Develop products that meet current market demands
  1. Sales/Marketing
  • Establish marketing programs for different products.
  • Communicate corporate sustainability about product attributes or corporate performance, product lifecycle, and global and community issues.
  • Advertise or commercial products.
  1. Finance/Accounting
  • Set accounting policy and estimates as.
  • Prepare company’s financial statements in accordance to standard used.
  • Audit and review these financial statements.
  1. Information Services
  • Integrate the company’s information systems to provide efficient business strategy.
  • Safeguard company’s confidential information from hackers and viruses.
  • Design programs and systems to be used by end users of each department.
  1. Employees
  • Responsible for the company’s daily operations.
  • Provide quality customer service assistance.
  • Comply with company’s policies and regulation.

Individual Contribution Assessment

Success Factors

Customer Driven

Remarkable customer service

  • Increase profits.
  • Maintain customer loyalty.

Reduces customer complaints

  • Create a positive working environment creates a positive.
  • Increased customer appreciation.

Product Quality Excellence

Quality Control

•Preserves good company reputation.

•Reduces risk of litigation.

•Increases customer loyalty.

Inventory Control

•Reduces storage costs.

•Ensures on time product delivery.

Financially Responsible

Budgeting

  • Acquire positive and profitable projects.
  • Allocate resources effectively.
  • Coordinate activities and integrate planning.

Cost Control

•Set pricing of product reasonably.

•Reduce overhead cost.

Innovative Approach

Community Support

  • Better image rating.
  • Increased brand awareness.

Environmental Sustainability

•Increases efficiency and reduces cost.

•Enhanced public image.

Employee Engagement

Training

•Allows the company to achieve its goals and objectives.

•Increases employee productivity.

•Greater employee satisfaction and loyalty.

•Reduces accidents and risk of health issues.

Coaching

•Improves employee performance.

•Improves relationship between employer and employees.

•Increases employee awareness about company.

•Greater product quality.

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