Applying Psychology to Work - Designing a Portfolio

Knowledge

• Knowledge on auditing-- in order to perform stocktake and check remittances

• Accounting principle-- to reconcile accounts and check cash position

• Knowledge on using Pronto—get report from system and reconcile with external providers ti ensure stock is received and accurately reflected in Pronto

• General understanding of the economic environment

• Tertiary qualification in accounting

• Good command of English—be able to communicate with colleagues and customers fluently

Skills

• Excel and financial modelling skills—use excel sheet to conduct reconciliation and make reports to supervisor

• Strong numerical skills-- to solve complex mathematical issues and understand numerical and graphical information
• Presentation skills-be able to present findings to manager clearly, can present reconciliation sheet to supplier clearly, be able to give understandable training lessons to new staff

• Critical thinking skills—In order to make judgement on whether fraud happens

• Active learning—Actively gain work required knowledge within short time period

Abilities

• Good communication skills—communicate preventative and detective controls to minimise fraud instances

• Being good at monitoring—observation of company stores and perform store audits

• Prudence—Reconcile remittances and ensure non-remittance are cleared on a timely basis

• Provide training—capability of training new staff

Other qualities

• Time management—in order to finish assigned work before deadline

• Being able to provide outstanding customer service

• Capable of working under pressure-handle things calmly under pressure

• Being able to work in a team environment—work efficiently in a team, finish assigned work and help each other