E-Governance - International Business

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Letter of Transmittal

4th March, 2014

To

Tazizur Rahman.

Lecturer.

Department of Management Studies.

University of Barisal

Subject: Submission of an assignment on “E-Governance”

Sir,

It is our pleasure to submit analyzing an assignment on “E-Governance” as a part of our B.B.A. Program. We tried our best to gather relevant information for preparing a complete assignment by following analyzing proposal. Without your sincere co-operation and proper guideline, it would not possible for us to prepare the assignment. For this act of kindness, we are grateful to you. This assignment is not free from mistake due to some limitations. We hope you accept it with gracious consideration.

Thank you for giving us such an opportunity for working on the topic. It will be our pleasure to provide you any additional information, if necessary.

Thank you,

GENESIS group.

Department of Marketing.

University of Barisal.

Acknowledgement

As students of Business Administration, we should have the experience of working in the practical phenomenon & have to be familiar with the practical working techniques that steps us forward from our bookish knowledge. And this particular assignment was very much helpful for us to develop our practical experience and expertise.

We therefore, express heartiest thanks to our honorable teacher  Tazizur Rahman, Lecturer, Dept. of  Management Studies, University of  Barisal for providing us the opportunity to conduct such an essential field study.

This assignment helps us to know lot of things about E-Governance. We make this assignment not only for marks but also increase our knowledge.

                                   Executive Summary

E-Governance is the use of a range of modern information and communication technologies such as internet, local area networks, mobiles etc by Governments to improve effectiveness,efficiency, service delivery and to promote democracy.Information and communication technologies (ICTs) have brought major transformations across the globe. ICTs have ushered an era of unprecedented

productivity, effectiveness and transparency. Mobile phones have shrunk distances.The Internet has allowed real-time participation of the masses in the policy decision process.TV and radio capture and disseminates the updates of the social and political portrait to millions in the blink of an eye. Just as businesses are harnessing the power of ICT to deliver better, faster and cheaper

services to their customers, it is also causing a paradigm shift in governance processes. Electronic Governance or e-Governance is the delivery of government services and information to the public using electronic means and/or ICTs to support good governance. Policy makers of developed countries like the US, the UK and Singapore have fully recognized the power of e-Governance to make a significant contribution in achieving the objectives of good governance. Along with Governments of many developing nations, Bangladesh is also coming to a fast realization that ICT is not only necessary for promoting economic growth but also can be a great engine for driving good governance. In the past decade, the Government of Bangladesh had taken various Innovative steps towards e-Governance. It is clear that Bangladesh is positioning itself to be seriously moving towards e-Governance in a comprehensive way.However, to realize the “vision” for e-Governance in Bangladesh it is imperative to understand the current readiness of the country.The Primary focus of e-Governance is not ICT itself, but leveraging ICT to improve service delivery. Consequently, it is important to know the services that are essential to citizens and then deliver those services efficiently and effectively through electronic or non-electronic means.e-Governance, which essentially aims at enhancing good governance and strengthening the democratic process, can also be seen as a way of providing access to information, freedom of expression, greater equity, efficiency, productivity growth and social inclusion. It is evident that successful e-governance initiatives have demonstrable and tangible impact on increasing government efficiency, improving citizen participation and quality of life as a result of effective multi-stakeholder partnerships. With that said, the Government of Bangladesh should consider focusing on enabling environment for the development and implementation of e-governance systems, including undertaking institutional and organizational system reforms, promoting change of attitude to work, enacting e-Governance enabler laws and legislation, promoting the development of requisite human resources and ICT infrastructure and putting in place mechanisms to mobilize financial and other technological resources.