Effective Communication Paper

Effective Communication Paper

Jennifer Kryger

HCS/325

December 14, 2015

Timothy Bouseman

Effective Communication Paper

When we think of management roles, we typically think of the Chief Executive Officer (CEO) or executive director of an organization. But the truth is, there are numerous managerial roles that we often do not think about including supervisors and team leaders. Managerial roles differ among different health care settings and include lower, middle and upper-level management. A physician’s office may have a practice manager, director of medical records and a billing supervisor (Bunchbinder, 2012). A hospital will typically have a larger managerial team that includes clinical nurse manager, maintenance supervisor, and director or revenue management (Bunchbinder, 2012). Among these different managerial titles, there are also different functions of management. These specific functions are in place to coordinate efforts among the team members within the organization. In this paper, I will identify the functions of management and how they apply to others. I will introduce the roles of managers and leaders in the diversified health care industry and discuss the most significant aspect related to health care management that I want to gain by taking this course.

Organization Model

There are six universal management functions including planning, organizing, staffing, controlling, directing and decision -making. Each of these functions is an essential component to running not just a health care organization but any business. Planning is at the core of management responsibility. A manager will set the direction, establish goals and strategies for execution. Organization has a broader reach that may include the entire health care facility or specific departments. Followed closely behind planning, organizing allows the manager to break the plan into individual teams or departments. Staff management is an area of human resources that includes accruing and retaining competent team members. Through staff management, team members receive training and responsibilities specific to their job function. Controlling is a function referring to standards of conduct and quality of employee performance. In the health- care setting it is essential to ensure quality control. When negligence is discovered, steps must be taken to control and correct the action. Directing focuses on team building through communication, inspiration, and strong leadership. Finally, decision-making is the foundation that all management functions rest on. Managers must make decisions based on the best possible outcome while taking into consideration the benefits and risk associated with their decision.

Formulating Solutions

When managing others, a health care manager is responsible for the overall performance of the team they supervise. Regardless of the level or type of manager a person is they are still responsible for planning, organizing, controlling, directing and decision making within their department or health care organization. Essentially, a manager role is to ensure that their department functions at the highest level possible and completes work correctly on time.

Diversified Health Care Industry