Hong Kong Broad Band Network Case Study

Reaching the Summit: Hong Kong Broad Band Network (1 page)

What in the core of HKBN’s talent management system?

Although Hong Kong Broadband Network Limited (HKBN) entered the industry relatively late, HKBN succeeded by leveraging its Talents and technology. Especially, the company took great pride in its innovative Talent engagement policies, and the 3,080strong Talent base was the foundation of HKBN’s productivity and competitiveness. The core of HKBN’s talent management system is the people who have been the major success factor for the company. Along with this, the core value for the company has been to fulfill the desire of self-actualization and to become everything that one is capable of becoming. This has been the core of HKBN’s talent management system, which has provided competitive advantage to the company. For example, the company saw people as the most conclusive factor in the company’s success. More money was spent on Talent than technology, marketing, or other aspects of the business. Basically, HKBN has been committed at providing the right environment to its talent, along with this, the talent has also been supported by the corporate culture technology, and processes all of which have been inclined towards the delivery of customer service.

Is it effective? Why or why not?

This HKBN’s talent management system has been the most effective and efficient source for the company. The system has been able to stay ahead of competition and in fact sustain itself in the market by focusing on talents that are recruited. The core objective of investing on the talent management system has helped the company in becoming trustworthy, entrepreneurial, engaging and responsive.

HKBN has been successful because it has encouraged talent involvement and it is also providing exceptional careers to the employees which can help them find competitive position in the company.