Identifying the Three Business Problems - Club It

In this paper I will be identifying the three business problems that I see at club IT and evaluate Club IT’s resources, customer, and supply chain. After identifying these problems I will show how IT can help resolve these problems and also how various departments within club IT may use it to help run more efficient.

The problem that club IT has is that it is no (CRM) customer relationship management. This is an area that IT can help out Club IT to be better and run better business, with CRM in place it would let the let the consumer access and open more business for the Club online. Ruben and Lisa had stated that they wanted to start selling merchandise and pre-sale tickets on their website. IT would be perfect for this because IT can set an inventory for ticket seat that are available to sell and to prevent over selling ticket with no available seat. While keeping track of inventory you can track and keep a record of how many ticket were sold every day, week, month, quarterly and yearly profit and expense.

Also Club IT can also benefit from IT’s can help provide inventory of the merchandise, supplies, food other. By being able to keep track all of these simple items and inventory it can help Club IT be more efficient. IT would let you keep track of you r supplies and give you a forecast on when to place the order to restock and track the shelf life. This well prevents you from over ordering and keeps track of your monthly budget low. Most important you will never be short of supplies and keep customer satisfied.

“Club IT, Part 2” Page 3

Since Club IT is trying to start sell and providing service they should consider in starting a transaction processing system. This would be quick and efficient for purchasing and inventory purposes. This would eliminate typing and entering information in the system by just scanning a bar code with a handheld device. This saves time and the information