Innovation Banking

The study shows that the indirect strategy papers innovations typically addressed

be. Only a few companies have a

explicit innovation strategy.

Overall, shows a picture of the unstructured

Innovation processes and unsystematic use of instruments of innovation management.

Perhaps innovations in financial services do not have the same meaning as they have for industrial companies.

Several interlocutors stress that financial service innovation generally user or

"Smart follower" are. Faced by companies seeking leadership in innovation.

Executive Summary

All surveyed companies want and need, however,

serve their customers with contemporary and high quality services. This is only possible

if processes, systems and tools to continuously

new requirements. Many innovations are relevant for financial services by business partners, such as IT companies provided, and

adapted.

Compared with competitors consider themselves almost

as an average over all firms innovate.

Innovative core competencies are recognized in the development of new products and managing the customer relationship.

Banking industry practice, practice, practice, public sector insurance

adbodmer Studie_Innovationen the financial services side 3/14Inhaltsverzeichnis

1 Foreword 5

2 Innovations in financial services 6

2.1 Strategy 6

2.2 Corporate Culture 6

2.3 Personnel anchorage 6

2.4 Organisational anchoring 7

2.5 Success Factors 9

3 Comparison of 10 companies

1.3 innovations of recent years 10

3.2 Time-to-market 10

3.3 Innovation strength in comparison to the competition 11

3.4 Future innovations 11

4 Final Word 12

Banking industry practice, practice, practice, public sector insurance

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