The Motivation Strategies of Jungle Nepal Wildlife Resort
Autor: moto • November 15, 2011 • Case Study • 341 Words (2 Pages) • 1,596 Views
The motivation strategies of Jungle Nepal Wildlife Resort,Chitwan Nepal
At the foot hill of Himalayas, Chitwan National Park is Nepal's oldest, nation park and UNESCO world heritage sites .One of the last populations of single-horned Asiatic rhinoceros lives in the park, which is also one of the last refuges of the Bengal tiger. Situated outside national park near Rapti river, Jungle Nepal wildlife resort was establish in 1991 with mission to provide unforgettable wildlife adventure like jungle safari ,jungle walk, bird watching elephant ride and accommodation to the tourist visiting the national park promoting conservation and sustainable tourism.
Post Maiost insurgency and comprehensive peace sign in april 2007, labour union of Jungle Nepal wildlife resort demanding huge increase in pay and other facilities started threating to close the resort if their demand were not fulfil. Since tourism is a very sensitive industry, even a single day closer of the resort will have negative effect on the company image and reputation. However leadership capability of its Chairman Mr Arjun Prasad Panday Resort management was able to settle the case with many round of negotiation with employee.
During this negotiation a number of decisions were made in the favour of employee. One of the major decision was charging ten percent service charge on food and beverage bills in the resort restaurant to the tourist and not accepting any tips from them .Thus distributing total sum collected at the end of the month according to level and salary scale of individual employee. This decision helped to bring feeling of belongings to all the employee of the resort as increase in business of restaurant and resort means extra income for them at the end of the month. Since then relationship between employee and top management have been very smooth and service of employee have been significantly improve.
According to Mr Pandey
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