Review Organizational Behavior

Chap 8

JCM= x Automy x Feedback[pic 1]

Skill variety[pic 2]

Task identity[pic 3]

Task significance                                     Motivation[pic 4][pic 5][pic 6]

Auto

Feedback

Peter Senge, the 5th discipline

1. Self- organization
2. Brain organization
3. Learning organization: single-loop and double-loop => Change the norm

E.g: Task significance: Henry Ford wanted to improve the life for Americans, producing car for low, middle income people => Your job does not only affect your life, but also affects the others

Chap 12

E.g: Indra Nooyi – the 1st India Amecica woman who became CEO. According to lecturer, she was a great leader though she provided unhealthy products for consumers.

E.g The middle way => The sufficient economy

1. Goal – oriented: LKY
2. Relationship – oriented: Bhutan PM

Contigency Theories (fella, LMX –ingroup vs outgroup, directive, supportive)

1. Fielder Model
2. Leader – Member Exchange Theory
3. Path – Goal Theory

OCB (Organization – Citizenship – Behaviors)

Nepotism

Charismatic Leadership Theory

1. Vision and articulation
2. Personal risk
3. Sensivity to follower needs
4. Unconventional behavior

E.g: Martin Luther King, Dinh La Thang

Transformational Leadership

1. Contigent reward

Leadership is effective or not depends on the followers influence

Chap 15

2 kinds of conflict:

1. Perceived conflict
2. Felt conflict

Encompasses a wide range of conflicts that people experience in organizations:

• Incompability of goals
• Differences over interpretations of facts. Eg: Aroma resort
• Disagreement based on behavioral expectations. E.g: Tran Bao Minh VS Saigon beer, slogan: “Đi trước một bước.” Hà Dũng with Tăng Tốc (Tang Tóc) Airlines.

Using Frames of Preferences to measure the level of satisfaction