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Whirlpool Manual

Autor:   •  January 10, 2014  •  Case Study  •  552 Words (3 Pages)  •  964 Views

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Whirlpool Manual Review

Manuals are provided to help someone understand what an item does. They can also tell you how to put something together. In order for a manual to be effective it needs to be easy to read and understand. When information is missing or hard to understand, the reader can become frustrated and have negative thoughts about the company that provided the manual. I have read over the manual for the Whirlpool Duet Steam Front Loading Automatic Washing Machine. The manual was informative, helpful, and very well put together

It was easy to determine that the manufacturer thought about audience recognition when it put the manual together. The manual was well organized. The table of contents made it easy to find certain items quickly. The writing was easy to understand. It was not written as if it was for a plumber or washer repairman who was used to water working with connections or washing machines. An example of this would be on page eight of the manual, there is a section about connecting the drain hose. The manual broke down each step into simple instructions that made it very easy to follow.

The connecting drain hose section was not the only section with simple to read instructions. The whole manual met the criteria of instructional steps. All the instructions provided in the manual were in chronological order and clearly numbered. This allowed me to easily follow step by step directions to set up the washing machine. Going hand in hand with the easy to read instructions were clear and easy to see graphics. The graphics were provided with to help insure that the reader was able to understand the instructions without any issues. The manual also provided clear warnings when there was something that may pose a risk. A warning graphic was given and then a detailed description of what the warning was for followed. The warning would contain what not to do and what the consequences may be. Below is a sample

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