Effective Communication

Effective Communication

Jennifer Arrington

MGMT 610

5/29/2016

        Effective communication is defined as a verbal speech or other methods of relaying information that gets a point across. Delivering a clear and concise message to your employees minimizes confusion and misunderstanding. The most significant issue facing management today is effective communication with their staff or employees.  

        Effective communication is a skill and tool that all good managers need.  Effective communication between employees and management has great benefits for all parties involved. Some of the advantages of effective communication are a better relationship between the employees and management, increased productivity, and a great company culture. Being able to communicate effectively throughout all levels within the company promotes a collaborative environment in which the company will be successful (Heibutzki, 2015).

          A manager must have good communication skills in order to effectively communicate. Some examples of good communication skills are to have a positive tone when communicating; carefully choosing your words and being truthful, active listening; regularly meet to with your team and allow for feedback and questions (Gaines & Wilson, 2005). Basically having an open door policy and allowing your employees to voice their concerns, and ask question, while the manager is actively listening to the concern is a great method of having effective communication.

        Being a positive communicator is a means offering recognition, support, feedback, praise, and encouragement (Gaines & Wilson, 2005). This is needed for management to maintain a high level of success within their team. Being a careful communicator is making sure that you clearly convey the message without much jargon (Gaines & Wilson, 2005). One provides as much detail as possible that is needed to make the point clear. It is also making sure that the message is short and appropriate for the atmosphere and the situation.

        The most important factor to effective communication is active listening. It means thoughtfully paying attention and not letting your mind wander (Gaines & Wilson, 2005). When you actively listen, you pay attention to listening (Gaines & Wilson, 2005). This is important because many people do not hear what is being said, more so they hear what the want to hear. Having a  positive tone when speaking to employees will allow the situation to stay positive if they are actively listening. If you have a negative tone or sound angry then the employee will not be able to actively listen because the atmosphere will change to make the employee defensive. If this occurs effective communication was not displayed.