Provide a Real or Hypothetical Example of How a Leader Might Engage in Double-Loop Learning

1) Provide a real or hypothetical example of how a leader might engage in double-loop learning.

The Double-loop learning theory was put forth by Chris Argyris. It suggest to not settle on the first and obvious solution to a problem, but to continue to look for alternative ways of seeing the situation that could lead to a better decision or more effective action. It addresses the root cause of a problem. Double-loop learning is necessary if practitioners and organizations are to make informed decisions in rapidly changing and often uncertain contexts

In double loop learning, assumptions underlying current views are questioned and hypotheses about behavior tested publically. The end result of double loop learning is increased effectiveness in decision-making and better acceptance of failures and mistakes.

Few Examples of double-loop learning are as follows:

• One of the traditional Indian based family business organization wanted to grow ten times in next ten years. The leader had two propositions suggested by his team. One, to diversify the business and grow in India. Two, to expand internationally with existing product categories. The leader could have followed the traditional way of business by choosing the first option to grow in India but, the leader challenged the existing thought and beliefs and expanded internationally across three geographies. Also in Human Resource front instead of parking on to obvious solution i.e. in this case "Pay for Performance" to increase growth, the leader also looked at the root cause for the slow growth of the organization. It was found to be the traditional working style and culture of hierarchy and authority. The leader looked at alternative ways of working by changing the culture to more informal and encouraged fun at work. This is the story of erstwhile traditional Godrej Industries which gives an example of Double-Loop