Philo Answers

1. In what ways are the element of the classical management approach evident at zara international.

2.What elements under the behavioral management approach are being used by zara's management team

3. If you were asked by Zara's CEO on how the firm can make immediate improvement to stay ahead of the competition, who would you choose as your consultant (taylor, follett, weber, gilbreth, hawthorne, mcgregor)

In what ways are the elements of the classical management approaches evident at Zara International?

Frederick W. Taylor’s first principle, motion study is the science of reducing a job or task to its basic physical motions. It was indeed clearly evident in Zara International’s case. Inditex Group, the Parent company, shortens the time from order to arrival by a complex system of just‐in‐time production and inventory reporting that always keeps Zara at the forefront of the competition. It is only possible for a well-trained set of employees who have the abilities for their jobs and resulting Zara distribution centers to have items in European stores within 24 hours of receiving an order, and in American and Asian stores within 48 hours. This shows the presence of elements of guiding principles 2 and 3 of scientific management here. At the same time a sign of careful planning is also noticed which smoothing the way as they perform their jobs consistently.

Administrative principles of classical approaches of Henri Fayol were also seen in case of Zara’s operational line of attack. The leaders generated a single plan to ‘go fast’, which turned into proper action resulted an awesome US$10 billion sales due to unity of direction as well as superb initiative to undertake work with zeal and energy.