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The Adoption Rate of Cellphone Banking: A Technology Cluster Perspective

Autor:   •  August 26, 2017  •  Research Paper  •  8,391 Words (34 Pages)  •  737 Views

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THE ADOPTION RATE OF CELLPHONE BANKING: A TECHNOLOGY CLUSTER PERSPECTIVE

J. NEL

RESEARCH PROPOSAL FOR:

PhD

IN THE

DEPARTMENT OF BUSINESS MANAGEMENT AT STELLENBOSCH

UNIVERSITY

SUPERVISOR:

PROF. C. BOSHOFF

August 2009


Index

Introduction ............................................................................................................................................ 4

The management dilemma ...................................................................................................................... 4

Demarcation of the field of study ............................................................................................................ 5

Technology Adoption Model ................................................................................................................... 6

TAM research and cellphone banking ...................................................................................................... 9

Research question ................................................................................................................................. 12

Internet banking and cellphone banking as a technology cluster............................................................ 14

The objectives of the study .................................................................................................................... 16

Primary objective .............................................................................................................................. 16

Secondary objectives ......................................................................................................................... 16

Research method .................................................................................................................................. 17

Literature study ................................................................................................................................. 17

Empirical study .................................................................................................................................. 17

Research design ............................................................................................................................. 17

Measurement ................................................................................................................................ 17

Data collection ............................................................................................................................... 18

Sampling ........................................................................................................................................ 19

Data analysis ..................................................................................................................................... 20

...

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