Final Exam Case

Week 9 Final Exam Case

Webster University

HRDV 5630

1. Use the Force Field Analysis or the Differentiation & Integration diagnostic model from Chapter 5 in the text to explain what is happening in this case. Include the appropriate chart/table.

The Force Field Analysis is a useful decision-making technique that in this case will help Mr. Shapp in making a decision by analyzing the forces against a change that in this case is the management with their old drill-sergeant style leadership and will help him to communicate the reasoning behind his decisions.

DRIVING FORCES

(POSITIVE FORCES FOR CHANGE) RESTRAINING FORCES

(OBSTACLES FOR CHANGE)

 Self-managed work teams

 Building relationships, open communication channels, and the use of problem-solving techniques

 Encourage education to produce vision driven market leaders

 High performance work systems

 Managers and supervisors need to adapt to the changes or faced the consequences

 Transformation of slow moving bureaucracies

 Confrontational labor management relations

 Managers and supervisors have old drill sergeant style leadership with little education just many years of experience

 High turnovers