Communispace Corp Case Study

For more than ten years Communispace has been relentless in their pursuit of constantly providing new ways for clients to connect with their customers, which is delivering the kind of insights that can totally change the game for their client's brand. Communispace Corporation does this by developing, managing, and servicing private online communities for organizations in the United States and internationally.

Communispace serves consumer packaged goods, financial services, food and beverage, footwear, health and beauty, healthcare, hospitality, household cleaning, media and entertainment, pharmaceuticals, retail, technology, telecommunications, and toys industries. Communispace Corporation was formerly known as Cambridge Learning Design Corp. The company was founded in 1999 and is headquartered in Watertown, Massachusetts with additional offices in Atlanta; Austin; Chicago; London; New York; San Francisco; and San Remo, Italy. As of February 7, 2011, Communispace Corporation operates as a subsidiary of Diversified Agency Services, Inc.

Since the beginning, Communispance has been focused on the success of their clients. By partnering with more than 100 of the world's most admired brands to create 400+ online communities, with members in more than 92 countries, they know how to get exactly the right people—their customers defined target audience.

Communispace perfected the right mix of technologies and methodologies, and build the type of customer relationships that deliver powerful business insights, ideas, and intelligence. They offer a view into the minds of customers in the form of an online customer community. It's a helpful resource for testing ideas, generating feedback and exploring customers' mindsets and it's a unique way to gain faster, better, more-powerful insights. Communispace communities offer a place where customers get real information- where the information they share can actually make a difference. It's a must for brands that are planning on leading the charge.

With vertical industry expertise for both Business-to-Consumer Communities and Professional Communities—like I said before they have worked with more than 100 of the world's most admired brands and leading marketing firms, and created 400 and more online communities.

The company's online customer community site delivers the voice of the customer and enables businesses to generate continuous insights,