Employee Satisfaction Variables
Autor: Sultaninter • January 23, 2012 • Study Guide • 281 Words (2 Pages) • 1,674 Views
Employee satisfaction variables
Employee Satisfaction:
Employee satisfaction is considered to be a key indicator of productivity and customer satisfaction.
Employee satisfaction is a key to the success of the organization.
The Company's ability to fulfill the physical, emotional, and psychological needs of its employees is employee satisfaction.
Satisfaction:
Satisfaction is the psychological state that indicates how a person feels about his or her situation, based on an evaluation of the situation.
Motivation:
Motivation is the psychological state that exits whenever internal and or external forces simulate, direct or maintain behavior. In organizations the employee behaviors of interest include both productive and unproductive behaviors. By understanding motivation manager can increase productive behaviors such as coming on time and putting in more efforts.
Relation-ship between motivation and satisfaction:
Employee satisfaction and employee
motivation goes hand in hand. A happy worker is a productive worker.
The relation ship between employee satisfaction and employee motivation is a bit difficult. We can better understand the relation ship with the two factor theory.
Two factor theory
Before it was assumed that if a person is dissatisfied with part of the job (for example pay) all that has to be done was to improve the factor (that means increase the pay) and this would lead to a higher satisfaction, greater motivation and higher performance.
But
...