Fundamentals of Effective Communication in the Workplace

Georgina Manzanares

Fundamentals of Effective Communication in the Workplace

BUSS 100

May 14,2014

Nowadays in the modern era , we have to send, receive, and process huge numbers of information and message every day. But effective communication is about more than just exchanging information, is also understanding the message or information we are receiving from our customer or employer .Good employer communication is essential to business success, Regular interaction with your customers will help build trust and loyalty. If a customers believe that we are communicating with them openly, they will feel our relationship with them is one of mutual trust.

I work in the Sales department as a sales Assistant for B/E aerospace an aircraft company, the company have different segments, the commercial aircraft , the Business jet and the consumables Management. At the beginning of 2012 the company communicated to the director, managers and employees that the goal for the year was to reach 1 billion dollar in revenue, the company reached their goal on November .

The most significant key of this success was the effective communication between all the departments in the company , All Director and manager for each department ensure all employees were in the same path. They implement one business culture (Model or style of business operations within a company. The business culture determines how different levels of staff communicate with one another as well as how employees deal with clients and customers) they call it ONE BE culture which it works really good because all the employees understand that each department was working for the same reason the company communicate effective their goal and each one will help support their goal .

As part of the sales department and the sales assistant team my manager communicate how my daily job function will help the company