Grameen Phone - Customer Loyalty

                    Independent University, Bangladesh

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                                         Assignment on Customer Loyalty

                                 Course name : Service Marketing

                                 Course ID      : MKT 350

                                 Section          :

Submitted To:

Sumon Prosad Saha

Submitted By :

Sazid Hossain Upam

ID: 1321756

                                                         Customer Loyalty

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Grameen Phone is now the leading telecommunications service provider in the country with more than 56 million subscribers, grameenphone is the largest mobile phone operator in the country. I am the loyal customer of grameenphone because of their excellent service.

I am using grameenphone almost eight years and in the mean time did not shift to the other operator. The tag line of grameenphone is stay close, Grameenphone have always working to fulfill our aim : to keep people stay connected to their dear ones. Grameenphone cover every corner of our country through their wide coverage of the network. My first demand is strong network of the operator and grameenphone have strong hold on this networking sector. When they are going to offer a new service like call rate, fnf, sms or internet package I eagerly receive the service and also spread positive word of mouth. Also provide constructive feedback and suggestion to the company’s official website. Recommended to my family member and friend’s to use grameenphone for their excellent service.