Organisation & Behaviour

TABLE OF CONTENTS

1. Introduction 3

2. Organisational structure and culture 3

2.1 Organisational Behaviour Models 4

2.1.1. Autocratic 4

2.1.3. Supportive 5

2.1.4. Collegial 5

2.2 Social Systems and Cultures 5

3. Approaches to management and Leadership 6

3.1. Herzberg's Hygiene and Motivational Factors 6

3.1.1. Hygiene or dissatisfiers 6

3.1.2. Motivators and Satisfiers 7

3.2. McGregor's Theory X and Theory Y 8

3.2.1. Theory X 8

3.2.2. Theory Y 8

3.3. Vroom's Expectancy Theory 9

4. Motivational theories and their differences 11

4.1. Traditional View 11

4.2. The human relations view 12

4.3. Ways to Motivate Staff 12

4.3.1. Job satisfaction 12

4.3.2. Designing rewarding jobs 13

4.3.5. Importance of Reward System 15

5. Determination of successful teams 17

5.1. Forming 17

5.2. Storming 17

5.3. Norming 18

5.4. Performing 18

5.5. Adjourning 19

6. Bibliography 20

1. Introduction

Organisational Behaviour or OB is primarily the study and application of how individuals and groups behave in an organisation, this is done by undertaking a systematic approach, it interprets organisation-people relationships keeping in view the whole person, group, organisation and complete social system. The purpose is to build better relationship objectively.

As one can see from explanation above it encompasses wide range of topics including human behaviour, leadership, teams, change etc. In this assignment, the following topics are going to be covered:

• Organisational structure and culture

• Approaches to management and Leadership

• Motivational theories and their differences

• Determination of successful teams from unsuccessful ones

2.