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Process Design Matrix Case

Autor:   •  August 21, 2015  •  Business Plan  •  669 Words (3 Pages)  •  1,285 Views

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Process Design Matrix

OPS/571

July 27, 2015

Process Design Matrix

When one hears the words process design they may think of structural design of the building and the functionality of the furniture in it which is somewhat true. When one sets out to build a successful and profitable business, planning is essential. In today’s economy, companies are always doing research to stay ahead of the game. In this summary, the comparison of the services for the University of Phoenix (UOP) and the production side of Domino’s. The goal of any company is to offer a service or product that is cost efficient while picking the right location to ensure that the needs for both the product and the service offered. One must have people skills for customer base interaction with students at the UOP. However, technical skills can be effective in the product base industry.

Service Product-University of Phoenix

More and more people are going back and starting that possible journey of obtaining a college degree. The heart in this case is the customers or students who are looking to get an education or further their dream. The main function and ultimate goal is to assist students in completing a complete application so they can complete enrollment into school. The instructional videos and emails that are issued to applicants that help walk a person through all of the steps.

Personal Attention Approach

The continued support that UOP offers is what allows them to stand-alone and project an illuminating unique attitude that is what has made them so successful today. The effortless assistance that is provided by the UOP advisors and financial staff is ultimately the most important aspect of the school when it comes to any type of issue. The advisors are employed by UOP are assessable 24/7 to assist the students with any educational matter.

Production Line

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