Proposed Employee Development Plan

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De La Salle University

Ramon V. del Rosario College of Business

Management and Organization Department

Written Report Submitted

in Partial Fulfillment of the Requirements in

Human Resource Management with Organizational Behavior

Term 2, A.Y. 2015-2016

EMPLOYEE DEVELOPMENT PLAN

Submitted to:

Dr. Margaret Que

Submitted by:

Jonathan Geraillo

Submitted on:

13 April 2016

Company Overview

ABC Company is Asia-Pacific’s leading background screening, end-to-end risk mitigation and talent acquisition solutions provider. Headquartered in Florida, and providing screening services globally, ABC Company pioneered Asia Pacific’s background screening industry and has led the industry in setting background screening benchmarks as it expands operations throughout the region. ABC Company empowers the customer to make quicker, more confident decisions by offering in-depth criminal background checks, public record searches, employment verification, professional and education checks. ABC is a leader in information retrieval with up to 6 million searches a day, assisting thousands of customers - from small companies to global organizations.

Human Resource Objectives

ABC Company (ABC) Philippines Human Resources should be a business partner in ensuring that business objectives are effectively met as strength is leveraged on talent capabilities and workforce excellence. While corporate mission and programs must always come first, as a manager, I believe that another opportunity for the site to boost its success and sustainability is by placing increased focus on the following HR strategic objectives, anchored on ABC Company’s Core Values:

• ABC Company’s Human Resources and Managers should aim to maximize the organization capability by strengthening talent capabilities and competencies while sustaining a performance-driven mindset. ABC Company should be committed in developing its employees and that the company provides the right access to opportunities in advancing their professional growth.

• ABC COMPANY’s Human Resources should strive to achieve HR operation excellence by implementing legally-compliant, controlled, efficient and sustainable processes and systems. The company should put focus in providing best in class HR services with the utmost attention towards confidentiality, urgency and accuracy to keep up with the dynamic pacing of the business.

• ABC Company’s Human Resources and Managers should aspire to develop and maintain an energized workforce by leveraging on various communication channels that open connection to employees, and by providing a rewarding environment at the workplace to creatively attract and retain talents. Programs should be designed to increase maximum engagement of employees while providing work-life balance as well as contributing to the corporate social responsibility.

        That said, this paper is anchored and created to provide development plan for client services specialist in the Client Management Department of ABC Company.

The Client Management Department

A company's most valuable asset is its people. ABC Company supports our user-friendly solutions with service excellence. We believe our industry-leading customer service is a key competitive advantage. Securing the right people, from employees to contractors to vendors, is a lot easier with the accurate and empowering answers from ABC Company’s Client Management Team (CMT).