Service Sector

OM-UNIT I

(Q) Comment on the steps to be taken by these four sectors belonging to  India to succeed in further increasing  exports.

COMPETITIVENESS

ENHANCING COMPETITIVENSS

Profit (P) = Sales value(SV) – Cost value ( CV )

SV = Quantity sold in numbers( n) *per  unit Sales Price ( sp) = n * sp

CV = Quantity sold in numbers( n) * per unit cost  ( c) = n * c

P = n * sp – n * c = n * ( sp – c)

(A):

For an organization, with respect to  competitiveness in the present era, the emerging  SCENARIOS are ;

I: Quantity based :

A1 : Retain  n , in the (succeeding ) year

      A2 : Increase n, in the (succeeding ) year

      A3 : Decrease n, in the (succeeding ) year

II: (per unit)Sale price based:

B1 : Retain  sp , in the (succeeding ) year

      B2 : Increase sp, in the (succeeding ) year

      B3 : Decrease sp, in the (succeeding ) year

III: (per unit)(Production cost(*) based

C1 : Retain  c , in the (succeeding ) year

      C2 : Increase c, in the (succeeding ) year

      C3 : Decrease c, in the (succeeding ) year

(B): ALTERNATIVE ACTION PLANS FOR RETAINING COMPETITIVENESS :

For an organization, with respect to  ENHANCING competitiveness(Profit) in the present era, the emerging  ALTERNATIVES are ;

1. A1 , B1 & C3
2. A1,B2,C1
3. A1,B2,C3

1. A2,B1,C1
2. A2,B1,C3
3. A2,B2,C1

1. A2,B2,C3
2. A3,B1,C3
3. A3,B2,C1

UNIT- I

1.1 Introduction on  production &  operations management (P.O.M),   scope of  P.O.M,  

1.2 Types of manufacturing systems & 1.3  Service  operations

1.1

INTRODUCTION ON  PRODUCTION &  OPERATIONS MANAGEMENT (P.O.M),   SCOPE OF  P.O.M

BUSINESS ORGANISATIONS:

CLASSIFICATION:

A.Private enterprises

1 ) sole proprietership 2) Joint Hindu Family firm 3) Parternship firm

4) Joint  Stock Company  5) Cooperative   societies

B.State/Public enterprises

1 )  Departmental organisations  2)Public corporations 3)

Government Company

Business(B): Entity engaged in economic activities

B  =   INDUSTRY(I)   + COMMERCE ( C)

INDUSTRY(I) (TYPE)  = 

(1)   Growing type(Genetic)(Organic), 2)Extraction type( Agri,Mining.) , 3)Manufacturing type(Analytical category: a =   b +  c  + d..,  ;Synthetic category, a  + b  +   c  …    =   d;   Processing category :Raw Materials processed, eg :  Shirt,fertilizer..;   Assembling category : eg :Car..  (4)Construction type(Dams..)