Organization Development

Chapter 4- Organization Development

CHAPTER 4

Organization development process- consist of sequential activities that lend to the actualization of needed corrections, revisions, adjustments and transformations w/ the end goal of optimizing organization effectiveness

*Organization development Process

Contracting an OD Relationship

* Identifying organizational issues

* Determining the client

* Selecting and hiring a qualified & Appropriate OD Professional

* Process Consultation skills – are those aimed at helping the clients discern, understand, diagnose & act on situations in org environment

* Developing an OD contract

*Organizational diagnosis- systematic approach of determining & examining the exact nature of the problem, identifying and underlying causes, & providing basis by w/c solution can be presented.

Diagnostic Models

* Analytical Model- interdepartmental issues in marketing, finance, production, human resource & technology

* Emergent-Group model- studies behavior in work, effectiveness of teams

* Management Consulting Model- analyzes six significant factors in organization (Planning, staffing, organizing,, directing & controlling)

* Socio-technical model- social and technological interaction in the environment

Diagnostic Process

* Identify the possible problem areas

* Gathering relevant data & information

* Classifying, analyzing & presenting gathered data to the client

* Specifying target clients

* Selecting appropriate change intervention strategies

* Determining the degree of change attained

* Implementing the change

Collecting diagnostic Information

* Unobtrusive data- secondary data gathered from company records & other historical sources.

* Data collection process

* Clear definition of objectives