Ops 571 - What Are Tqm and Iso?

Week 5 Learning Team Reflection

OPS/571

What are TQM and ISO?

Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. On the other hand, International Standards make things work, it give world-class specifications for products, services and systems, to ensure quality, safety and efficiency. They are instrumental in facilitating international trade. Standard is a document that provides requirements, specifications, guidelines or characteristics that can be used consistently to ensure that materials, products, processes and services are fit for their purpose.  ISO International Standards ensure that products and services are safe, reliable and of good quality. For business, they are strategic tools that reduce costs by minimizing waste and errors, and increasing productivity. They help companies to access new markets, level the playing field for developing countries and facilitate free and fair global trade.

Total Quality Management (TQM):

Total Quality Management (TQM) is a process of management that helps the management team and their employees take action in the development of improving production of the goods and services provided by their company and look for continued enhancements. This metric looks at an organization as a process of collection methods.  The structure helps set a standard that allows those workers to make continued improvements by increasing their knowledge and experience in the field.  These processes look at making sure the company is doing things correct, in the first attempt, and at every attempt.  This makes the processes very adaptable by the workers and offer variations.