Behavior and Communication

Behavior and Communication

Communication is a vital part of any business. It is important when working with other people to be able to get your information across to them in a way that they can understand. A business without good communication is a business that could possibly fail.

The American Red Cross is a business that has had its share of conflict and controversy. Its mission is to “provide relief to victims of disaster and help people prevent, prepare for, and respond to emergencies. The Red Cross does it job and for the most part it does it well. In 1996 Elizabeth Dole, head of the Red Cross at that time, used a personally selected group of advisors to change the policy of the Red Cross for reasons that had to do with her husband’s political standing at the time. After one particularly large relief effort, however, the Red Cross lost some of its respect. It seems that money earmarked for this disaster relief effort was being put aside and saved for future efforts. Word got out that this was happening and the President, Bernadine Healy, resigned. There have been accusations from gay rights activists that the Red Cross has turned gay people away from donating blood because of the high risk of blood borne illness. Other controversy surrounding blood donation occurred in 2001 for violations and safety protocols involving blood collection and storage.

The American Red Cross has approximately one million employees and volunteers. It relies on the volunteers and it is up to the volunteers to get to where they are needed. There is a forum where employees or volunteers voice their opinions about the American Red Cross. Some employees think that it is a great place to work and that it just needs to be marketed correctly. Others feel that they are being used and neglected most of the time. Still others see fraudulent activity done by people who hold higher positions in the company and are allowed to get away with it. Not many people have actually