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Last update: February 22, 2015
  • Case Study: Starbuck’s: Delivering Customer Service.

    Case Study: Starbuck’s: Delivering Customer Service.

    Delivering Customer Requirements 'Starbucks' Practice Case Study Case Study: Starbuck’s: Delivering Customer Service. The paper contains FIVE questions. All questions carry equal marks. You should attempt ALL five questions. 1. What factors accounted for Starbucks’ success in the early 1990s and what was so compelling about its value proposition? What brand image did Starbucks develop during this period? (20 marks) 1. How has Starbucks changed since its early days? (20 marks) 1. Why have Starbucks’

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    Essay Length: 380 Words / 2 Pages
    Submitted: April 28, 2015 Autor: quangnguyen
  • Williams-Sonoma's Competitors Case Study

    Williams-Sonoma's Competitors Case Study

    Williams-Sonoma Case Study – Competitors Strategy Question: Describe the competitive strategies used by each of Williams-Sonoma's competitors. Which of these strategies are the most effective? Support your answer. Answer: The specialty retail business is highly competitive including internal and external challenges. Williams Sonoma also faces significant competition, which varies between its brands since each targets a slightly different demographic. These competitors are at national, regional and local level businesses. There are many direct or indirect

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    Essay Length: 785 Words / 4 Pages
    Submitted: April 29, 2015 Autor: NARENAPS
  • Homicide Case Study - Amanda Knox

    Homicide Case Study - Amanda Knox

    Homicide Investigation Review 2 1. Identify the main elements of the investigative process involved in the case. The Amanda Knox case is a worldwide popular case which took place in Italy. The main elements of the investigative process involved in the case include firstly, Ms Kercher’s body being found with a stab wound in the throat in an apartment shared with an American student, Amanda Knox, as well as two other Italian females. This occurred

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    Essay Length: 2,702 Words / 11 Pages
    Submitted: April 30, 2015 Autor: kaelrok
  • Case Study: Molly

    Case Study: Molly

    Case Study 3: Molly Kayla Colombo December 08, 2014 COMM 215 ________________ Currently, Molly has had some issues with the other caregivers slacking off on the job, and is unsure of what may happen if she turned them in. Molly has worked at Evans House, a local Alzheimer's facility, for roughly six months. Molly has had passion for this kind of work due to her grandfather having Alzheimer's for many years. Molly was fond of

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    Essay Length: 971 Words / 4 Pages
    Submitted: May 4, 2015 Autor: Kayla Colombo
  • Carson Manor Case Study

    Carson Manor Case Study

    1. What would be your analysis of the current situation? (4 pts) The current situation at Carson Manor is that they have continually had problems relating to budgeting and cost control, and the council which funds them now wants to get to the root of the problems. They’ve asked for, based on the recommendations of an internal report, an outside consulting company to offer proposals as to how they would methodically go about their research;

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    Essay Length: 914 Words / 4 Pages
    Submitted: May 6, 2015 Autor: miZoury
  • Sarah Lee's Retrenchment Strategy Case Study

    Sarah Lee's Retrenchment Strategy Case Study

    Sara Lee Case Challenge Statement By 2006 it was apparent that Sara Lee would be unable to reach its target of $3 Billion in after tax margins and as a consequence Hanesbrands Inc. was created as an independent entity that gave a one off dividend payment of $2.4 Billion to Sara Lee. This illustrates an overambitious management, a lack of business focus and what lead to missing the 2010 company projections. With the CEO’s position

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    Essay Length: 1,242 Words / 5 Pages
    Submitted: May 9, 2015 Autor: strawhat2009
  • Mystic Monk Coffee Case Study

    Mystic Monk Coffee Case Study

    http://www.cloisteredlife.com/site/wp-content/uploads/2013/12/Coffee.jpg By: Michael Hans Meri Setiawan Lihety Herlina Pinkan Chrininda Maryuri Septreziera Jakarta 2015 ________________ Case Synopsis Father Daniel Mary, the prior of the Carmelite Order of monks in Clark, Wyoming has vision for transforming the small brotherhood of 13 monks living in a small home used as makeshift rectory into a 500-acre monastery that would include accommodations for 30 monks, a Gothic church, a convent for Carmelite nuns, a retreat center for lay visitors,

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    Essay Length: 2,604 Words / 11 Pages
    Submitted: May 10, 2015 Autor: Maryuri Septreziera
  • Hallstead Jewelers Case Study

    Hallstead Jewelers Case Study

    Hallstead Jewelers ________________ QUESTION 1 Breakeven Points and Margin of Safety from 2003-2006 2003 2004 2006 Sales 8,583,000 8,102,000 10,711,000 COGS (4,326,000) (4,132,000) (5,570,000) Gross margin 4,257,000 3,970,000 5,141,000 Expenses Salaries (2,021,000) (2,081,000) (3,215,000) Commissions (429,000) (405,000) (536,000) Advertising (254,000) (250,000) (257,000) Administrative expenses (418,000) (425,000) (435,000) Rent (420,000) (420,000) (840,000) Depreciation (84,000) (84,000) (142,000) Miscellaneous expenses (53,000) (93,000) (122,000) Total expenses (3,679,000) (3,8,000) (5,547,000) Net Income 578,000 212,000 (406,000) Sales tickets 5,341 5,316 6,897

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    Essay Length: 1,409 Words / 6 Pages
    Submitted: May 11, 2015 Autor: gohlayyen
  • The Fit Stop Case Study

    The Fit Stop Case Study

    The fit stop case study Wei Zheng 200084324 Overview: Susan Superfit who is a founder of brand new sport equipment firm. The firm plans to specialize in this equipment and provide customers with personalized advice geared to customer needs. She hope her firm can help customer choice which equipment is more suitable. She came up with the idea for this business during her recovery. She found that most of seller lacked in knowledge for equipment;

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    Essay Length: 633 Words / 3 Pages
    Submitted: May 11, 2015 Autor: zwacj196
  • Foamex Case Study

    Foamex Case Study

    1. The final responsibility for the integrity of an SEC registrant’s internal controls lies with the management of the company in question. The company reports financials of which the management makes assertions on. The external auditors are hired by the audit committee and are tasked with validating management’s assertions. While the audit committee is charged with the oversight, maintaining the quality and integrity of internal controls lies with management. 2. The auditors have a responsibility

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    Essay Length: 593 Words / 3 Pages
    Submitted: May 13, 2015 Autor: mrgigglzz
  • Assignment 1: Lenscrafters Case Study

    Assignment 1: Lenscrafters Case Study

    LensCrafters Case Study NAME Operations Management 430, Week Assignment 1 Professor: 2015 ________________ This assignment requires students to complete an analysis of LensCrafters. This analysis of LensCrafters is broken down into a five part segment to give you an overall concept of how LensCrafters was started, how it runs its business on a day-to-day basis, and how it keeps a competitive edge over its competitors. The first thing that has to be done is to

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    Essay Length: 3,308 Words / 14 Pages
    Submitted: May 15, 2015 Autor: Lisamorre
  • Case Study: Promotion Stratagy

    Case Study: Promotion Stratagy

    Case Study: Promotion Strategy Paper Case Study: Promotion Strategy Paper ________________ Case Study: Promotion Strategy Paper: Abstract In this paper the author discussed the different promotion strategies of Southwest Airlines. the author discussed how Southwest Airlines uses their marketing mix to gain customers and remain a leader in the value airline brand of choice for flyers. The author made an evaluation of Southwest Airlines Integrated Marketing Communications and made recommendations on what they can improve

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    Essay Length: 1,235 Words / 5 Pages
    Submitted: May 16, 2015 Autor: jbhjr
  • American Trucking Association V. City of Los Angeles Irac Case Study Analysis

    American Trucking Association V. City of Los Angeles Irac Case Study Analysis

    AMERICAN TRUCKING ASSOCIATION V. CITY OF LAS ANGELES American Trucking Association v. City of Los Angeles IRAC Case Study Analysis Learning Team A LAW/531 - Business Law April 27, 2015 Denise Brown American Trucking Association v. City of Los Angeles IRAC Case Study Analysis IRAC Brief Case: American Trucking Associations, Inc. v. City Of Los Angeles, California, ET AL. Certiorari - No. 11–798. (To The United States Court Of Appeals for the Ninth Circuit -

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    Essay Length: 1,902 Words / 8 Pages
    Submitted: May 19, 2015 Autor: tristate86
  • Case Study: Moustapha Akkad: His Works and Life Time Films

    Case Study: Moustapha Akkad: His Works and Life Time Films

    Case Study: Moustapha Akkad: His Works And Life Time Films By: Student Name: Course: Tutor: Institution: Date   Moustapha Akkad: His Works And Life Time Films Akkad was a Syrian American movie director and producer born in Aleppo, 1930. Subsequent to the Syrian freedom from the French colonial power in 1946, he pursued his vision of direction through education at the AAC (American Aleppo College). He intended to go to the United States to achieve

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    Essay Length: 1,231 Words / 5 Pages
    Submitted: May 20, 2015 Autor: kennedy
  • Hr Case Study Misdirection and Disorientation

    Hr Case Study Misdirection and Disorientation

    HR Case Study paper Analysis of the case study: Misdirection and Disorientation Solutions for a lasting first impression Ewart Martijn 4/20/2015 ________________ Contents Introduction The problems Ineffective operations management Ineffective HR management Authoritarian organizational culture Lack of preparedness Solutions Improvement of operations management Improvement of HR management Improvement of organizational culture Recommendations Recommendation 1: Define and share the strategy Recommendation 2: Optimize the structure Recommendation 3: Create a strong culture Recommendation 4: Purposefully misdirect and

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    Essay Length: 3,683 Words / 15 Pages
    Submitted: May 20, 2015 Autor: Kriss
  • In-N-Out Burger Case Study

    In-N-Out Burger Case Study

    Valery Barreto Midterm Case Study Due: 03/22/15 Situation Analysis: In-N-Out Burger is a well-known burger joint located on the west coast of California and also in the states of Nevada and Arizona where they had 171 locations in the year 2003. The locations of In-N-Out burger are apart from each other where customers need to travel farther to get their usual “fix”. Since customers love this place so much they are demanding more convenient locations

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    Essay Length: 1,583 Words / 7 Pages
    Submitted: May 21, 2015 Autor: Valery Barreto
  • Hr Case Study Paper Misdirection and Disorientation: A Lasting First Impression

    Hr Case Study Paper Misdirection and Disorientation: A Lasting First Impression

    HR Case Study Paper Misdirection and Disorientation: A lasting First Impression http://jmanetwork.com/wp/wp-content/uploads/2014/08/First-day-banner1-1000x250.jpg http://images.experience.com/entry-level-jobs/wp-content/uploads/what-do-i-wear-on-my-first-day-of-work-_16001154_8003739_0_0_7052146_500.jpg HR Case Study Paper Misdirection and Disorientation: A lasting First Impression Human Resource Management 04/21/2015 Marilyn Grant: FHTMS 102577 MASTER’S PROGRAMME OF BUSINESS ADMINISTRATION University of Aruba Faculty of Hospitality, Tourism Management & International Business Studies Human Resource Management Prof. Smith Table of Contents Introduction Case study summary Methodology Conclusions and Recommendations Bibliography Introduction Every employer is faced with bringing in and

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    Essay Length: 4,174 Words / 17 Pages
    Submitted: May 23, 2015 Autor: Marilyn Grant
  • Intimate Brands, Inc. Case Study

    Intimate Brands, Inc. Case Study

    VICTORIA’S SECRET MKT 2300 December 2, 2008 Intimate Brands, Inc. is the parent company of Victoria’s Secret which is headquartered in Columbus, Ohio (Glamorous, Intimate, Powerful, On-line posting). Victoria’s Secret is described as one of the hottest, sexiest, most glamorous stores in the world (Glamorous, Intimate, Powerful, On-line posting). They sell a variety of items that they refer to as “dazzling” and these products range from apparel, beauty products, sleepwear, hosiery, and what they are

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    Essay Length: 3,126 Words / 13 Pages
    Submitted: May 24, 2015 Autor: sunshyne0004
  • Canyon Ranch Resorts Case Study

    Canyon Ranch Resorts Case Study

    As CIO, how would you make the case for a customer relationship management CRM and business intelligence systems at Canyon Ranch? Canyon Ranch could certainly improve upon their IT capabilities in the areas of customer relationship management (CRM) and business intelligence (BI) systems. CRM is the process of using business data and information to get a stronger understanding of your customers’ needs and behaviours. Use of this information allows a company to develop stronger and

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    Essay Length: 945 Words / 4 Pages
    Submitted: May 25, 2015 Autor: kcarthy1
  • Crisis Management: Toyota Case Study

    Crisis Management: Toyota Case Study

    Daniel Edwards | ________________ Contents 1.0 | Introduction 2.0 | Discussion 3.0 | Recommendations & Conclusion References ________________ 1.0 | Introduction “A fatal car crash involving a Lexus vehicle in Southern California in August 2009 sparked the start of a massive recall by the world’s largest automaker. Since then, Toyota has recalled more than 5 million vehicles in the North American market” (Simon, Andrews, Tian, & Zhao, 2011, p.1064). The company terminated sales and suspended

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    Essay Length: 1,462 Words / 6 Pages
    Submitted: May 26, 2015 Autor: Daniel Edwards
  • Apple Case Study

    Apple Case Study

    Apple Case Study-1 On October 5th, Steve Jobs, the co-founder and the spirit of Apple died. He had been improving technologies for daily uses more than a decade. iPhone, the most profitable products of Apple, recently launched the newest version, the iPhone 4S on October 4th, which was the day before Jobs’ death. To what degree will the death of Jobs affect Apple’s operations, especially in the competitive smartphone market? In this case, we would

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    Essay Length: 5,528 Words / 23 Pages
    Submitted: May 27, 2015 Autor: Dương Tiến
  • Sales Management Case Study

    Sales Management Case Study

    . Case study 4.1 Sales Management Samuel Hare 1. I think it is time for them to reconsider how they organization there salesforce. The first thing they should do is organize it by the customer type not by the product line. Why have a large group of sales managers and product managers dealing with the same issues and products. Each region should sell to each of the customer types due to the fact they would

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    Essay Length: 458 Words / 2 Pages
    Submitted: June 5, 2015 Autor: sam Anderson
  • Volkswagen Case Study

    Volkswagen Case Study

    Chapter 1: 1.0 Introduction This paper is based on the ‘The New Beetle’ case study and is requested to write a report on their key issue, problem statement, and marketing strategy. 1.1 Company Profile Volkswagen also known as VW original from Germany is one of the world’s leading automobile manufacturer headquartered in Wolfsburg, Germany. Volkswagen was founded in year 1937 was the top-selling and namesake marque of the Volkswagen group. The company continues growth and

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    Essay Length: 296 Words / 2 Pages
    Submitted: June 8, 2015 Autor: hmjhy
  • Airasia Group Case Study

    Airasia Group Case Study

    Identify and describe the following elements of these companies. 1. Customer value proposition Air Asia has a value proposition as being the leading low cost carrier in the world. Recently, Air Asia has been named the "World's Best Low Cost Airline" and "Asia's Best Low Cost Airline" for the sixth consecutive year by the Skytrax World Airlines Award. AirAsia Group Chief Executive Officer Tan Sri Tony Fernandes said it was a great honour to be

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    Essay Length: 2,183 Words / 9 Pages
    Submitted: June 8, 2015 Autor: Christopher William
  • Management Accounting Case Study Citibank

    Management Accounting Case Study Citibank

    Section 1- PERFORMANCE MEASUREMENT SYSTEM 1. Reasons for financial performance measuring 2. Limitation for non financial performance measuring (validity: meet the 9 criterias, e.g. timeliness, reliability, control…) Recommendation: yearly ->we need a merit point system: below par* (0-1) , par** (1-3), above par (4-5) *fail **high fail 1. Evaluate the extent of non financial performance measurement affect the motivation for James. (Talk about the relationship between motivation and performance?) Section 2- REWARD AND COMPENSATION SYSTEMS

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    Essay Length: 564 Words / 3 Pages
    Submitted: June 15, 2015 Autor: lordinance

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